You have 30 days from the date your package was delivered to return your order to us for a refund.
We offer a 7-day return policy for items priced over $10,000. Any item with a 7-day return policy will have the return policy noted under the description on the item product page.
Luxybit accepts returns as long as items are in the same condition as described on the product page, and still have the Luxybit return tag attached. We can honor returns through the following return process:
- A request must be filed at https://luxybit.returnscenter.com/
- Print the pre-paid shipping label.
- Drop off the package at your local UPS store, and request a receipt as proof that the package has been scanned by UPS. Luxybit is not responsible for packages that do not appear as scanned.
- Upon receipt of the return, you will receive a refund to your original payment method within 10 business days. An email notification will be sent when the refund has been processed.
Have additional questions? Please read our Frequently Asked Questions